From blind spots to a service you can run
Most enterprises already own monitoring tools - but still lack a coherent observability practice: consistent instrumentation, shared dashboards, actionable alerts, and a line of sight from user experience to infrastructure cost. Observability as a Service closes that gap with two proven IBM platforms and Asist specialists who implement and operate them with you.
- Single pane for operations: Application health, dependencies, and platform metrics aligned to business services.
- Optimization loop: Turbonomic actions informed by Instana demand signals - not spreadsheet capacity planning.
- Mainframe and distributed: Hybrid estates where critical batch and online workloads still matter.
IBM Instana - see every request, every dependency
Instana automatically maps your application topology and keeps it current. Teams get real-time traces, service maps, and intelligent baselines - so incidents are detected early and root cause is visible in minutes, not shifts.
What you gain
- Automatic discovery of services, endpoints, and infrastructure - less manual tagging.
- User-centric monitoring with end-to-end transaction tracing and SLO tracking.
- Context-rich incidents that tie logs, metrics, and traces to the same timeline.
- Integrations with ITSM, chat, and CI/CD so observability fits your workflow.
Typical use cases
- Production stability for customer-facing and internal APIs.
- Release verification: compare golden signals before and after deploy.
- War-room reduction: one trusted view for app and platform teams.
IBM Turbonomic - match supply to real demand
Turbonomic continuously analyzes utilization and application needs, then recommends or executes safe actions to rightsize VMs, containers, storage, and cloud spend - while respecting performance and compliance policies.
What you gain
- AI-driven decisions across hybrid and multicloud estates.
- Assured application performance - optimization never trades away SLAs you define.
- FinOps alignment: Clear savings narratives for infrastructure and application owners.
- Kubernetes and VMware: Modern and traditional platforms in one optimization model.
Typical use cases
- Reclaiming over-provisioned capacity after migration waves.
- Balancing cloud growth with budget guardrails.
- Preparing capacity evidence for change windows on critical systems.
How Asist delivers Observability as a Service
We combine IBM software expertise with enterprise delivery discipline. You get implementation, adoption support, and steady-state operations - not a shelf of licenses. Asist rolls out Instana and Turbonomic with your platform teams and helps you build a practice your organisation can run.
Engagement phases
- Discover: Scope critical services, owners, and success metrics for a first wave.
- Deploy: Agents, integrations, dashboards, alert policies, and Turbonomic targets.
- Adopt: Train your teams, reduce alert noise, align runbooks and escalation paths.
- Run: Health reviews, platform updates, and expanding coverage when you are ready.
How we work together
- You provide priorities, access, and business context. Asist provides rollout, tuning, and hands-on support on the IBM stack.
- Transparent rhythm: progress and service reviews, with risks and improvement actions tracked openly.
- We work alongside your NOC, SRE, or platform team - phased rollout, starting where the pain is highest today.
Why Asist
- IBM partnership with hands-on Instana and Turbonomic delivery.
- Experience in complex hybrid estates, including mainframe workloads that still carry critical processing.
- Strategic and operational support from one partner - from first rollout through long-term run.